Screen Printing Q&A

Pick the item(s), color(s) and quantity, then start designing, right online.  It's fun and easy to do!  When we receive your order, one of our design specialists will be assigned to your account and will be in contact with you to go over all the details of your order.  We will provide a digital pre-production sample on the item you ordered.  Only once you approve the sample will we start production.  The whole process normally takes 2 weeks from start to finish.  We charge a 20% deposit to get started and won't charge the balance until after you approve your sample and we schedule your production.

You can upload your logo in our design lab.

The price shown is an ALL INCLUSIVE PRICE which covers your merchandise, the decoration screen-print, burning the screen for your logo, shipping and any other costs associated with production. 

Quantity Pricing; The more you buy the less you pay! Please follow the pricing that applies to the quantity that you are ordering. The price breaks are at; 12, 24, 36, 48, 72, 96, 144, 288, 576, 1008, 2016+. Please call for a quote for larger quantities.

Shirts & Tees; Using the same logo design for all the items within the same category that you choose. You may combine items, sizes and colors for pricing. WE CAN ONLY USE A MAXIMUM OF (3) COLORS FOR YOUR LOGO ON POLOS, (6) COLORS ON TEES, AND NON-ZIP SWEATSHIRTS. We have a minimum of 12 pieces per style, per color, and per size. For example, if you order 24 tee shirts, 24 sport shirts, and the same design is used for all the items, you would be charged with our internal 48-piece all-inclusive price break for each item.

Minimum Quantity; Because of the extensive set-up time and expense required to custom screen-print your logo, we have a 12-piece minimum for screen-printing.

Logo position for shirts; we will place your logo on the left chest side of a shirt. You may request that your logo be placed on the opposite right side. Logo size for shirts; For a typical left chest screen-print, the ideal design has a maximum dimension of 3.5" - 4.0". There are exceptions when a design has one dimension that is several times larger than the other. The size of many designs is dictated by the smallest text in the design. We will size your design appropriately based on our experience. Logo position for tees; we will place your logo on the left chest side of the tee shirt. You may request that your logo be placed on the opposite right side. You may also request that your logo be placed front center or back center. Logo size for tees; The maximum size for the front or back of a tee shirt is generally 11" wide by 14" long. The maximum size for a youth size tee shirt is 8.5" wide by 11" long. We will determine the logos actual size based on the artwork used. Small text; The smallest text we can print to remain legible is about 0.25" (6mm) high.

Tees; For front or back, the maximum is 6 colors.

You will be given those options in the design lab.

Color matching: We will automatically try to match the colors in your artwork or stock logo you have chosen. If you have a pantone PMS color that you would like us to match to, please specify the PMS color number you would like.

You can pick from our selection of our font in the design lab. If you do not like one from our selection, then you can send us the lettering and layout that you would like to see if we can do it.

Yes, once you place your order and give us a 20% deposit. We will take a picture and email it to you at NO CHARGE to get your approval before we print all the merchandise on your order. This generally takes 5 to 7 business days to receive from the day you place your order. Once you place your order we will print out your logo on the item. We will take a picture of it and e-mail it to you at NO CHARGE for you to approve. You can request adjustments if the logo is not made to look like the art you provided. You can also request adjustments if the letter style or ink color is not as ordered. This would be made at no extra charge. If you receive the sample as ordered but still want to make changes, we would charge an edit fee depending on the change needed. If you make changes to the actual logo that you have selected or provided, then we charge edits fees starting at $45.00. Any changes you request (size, color, position) will be made and a revised sample will be sent to you via email. If you prefer that we send you the actual sample, there will be an additional charge of $25.00. This includes shipping your sample to you UPS ground service. Your order may be delayed 3 to 5 business days. 

We recommend that you order a blank cap sample of the styles you are interested in to make sure that you like the quality, style and fit before placing your custom order.

It may be a good idea to order a few blank caps or shirts that you may be interested in having us screen-print for you. This way you are assured that you like the item. You can place your order through our other website; https://www.CapsAndShirts.com. Once you decide on the items you like, we will credit you back 40% of the cost of the samples (up to 3 pieces) and apply the credit towards your custom order. Freight charges are not refunded.

The complete process takes approximately 12 - 15 business days. The sample take 5 to 7 business days. Once the sample is approved we generally ship within 7 to 8 business days.

Yes, please see the rush service link below.

Yes, depending on our schedule, we can "RUSH" your order. We charge 50% more per piece to ship within 4 business days after the sample is approved. We charge 25% more per piece to ship within 5 business days after sample is approved. This is from the day we receive your completed order and final artwork. Cutoff time; Completed orders must be submitted by 1PM, Eastern time. Orders received after 1PM will be considered received on the following business day for the purpose of determining the date of shipment. Additional "Express" freight charges may be necessary.
If you have an account with UPS or Federal Express, please give us your account number for billing.

Once an order is placed and the style, color and quantity have been selected, changes will incur a restock fee.  We provide a digital sample for your approval before we start production.  Changes can be made BEFORE your pre-production sample is APPROVED for production.  Once an order goes into production, no changes can be made.  We do not accept returns on altered or printed merchandise.